In the Terms and Conditions referred to on this website (the Website), MIALDN.COM LTD T/A MADE IN AFRICA (MIA), a company with

registration number 10403170, refers to the business trading under an acronym for ‘Made In Africa’ (in whichever form the business is

trading, whether incorporated or otherwise) and should primarily be identi􀃡ed as the business associated with the domain name

‘www.miaLDN.com (http://www.mialdn.com/)’.

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject

to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of

Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have

made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice.

We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict

access to some parts or all of this Website.

This Website also contains links to other websites, which are not operated by mialdn.mysimplestore.com (the “Linked Sites”) or

www.miaLDN.com. MIA has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may

arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

2. Privacy Policy:

This Website may contain other proprietary notices and copyright information, the terms of which must be observed

and followed. Information on this Website may contain technical inaccuracies or typographical errors. Information, including product

pricing and availability, may be changed or updated without notice. MIA reserves the right to refuse service, terminate accounts, and/or

cancel orders in its discretion, including, without limitation, if MIA believes that customer conduct violates applicable law or is harmful

to the interests of MIA. By using this Website, you consent to the processing described therein and warrant that all data provided by

you is accurate.

3. Terms of Sale:

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject

to availability and con􀃡rmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to

mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with MIA you must be 18 years of age or over and possess a valid credit or debit card issued by a bank acceptable

to us. MIA retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will con􀃡rm

the identity of the party which you have contracted with. This will usually be MIA or may in some cases be a third party. Where a

contract is made with a third party, unless otherwise speci􀃡ed, MIA will not be acting as either agent or principal and the contract is

made between yourself and that third party and will be subject to the terms of sale which they supply you with. When placing an order

you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to

place your order and that there are suf􀃡cient funds to cover the cost of the goods. The cost of foreign products and services may

􀃢uctuate. All prices advertised are subject to such changes.

(a) Our Contract:

When you place an order, you will receive an acknowledgement e-mail con􀃡rming receipt of your order: this email will only be an

acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you

con􀃡rmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the con􀃡rmation email

sent at the time of dispatch will be included in the contract formed.

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(b) Pricing and Availability:

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we

discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the

option of recon􀃡rming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as

cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT. The

delivery cost is £3.95 and is a standard worldwide shipping rate. This rate is charged in addition to the cost of the product purchased;

and is re􀃢ected in the ‘Total Cost’.

(c) Payment:

There are three payment options available and the following terms and conditions apply to them respectively.

When using PayPal or the credit card option, upon receiving your order, a standard pre-authorisation check will be carried out on your

Paypal account or on your payment card to ensure there are suf􀃡cient funds to ful􀃡l the transaction. Goods will not be dispatched until

this pre-authorisation check has been completed. Your card will be debited once the order has been accepted. We do not store

customers credit card details nor do we share customers details with any third parties.

It may be possible to arrange an alternative ‘custom payment’ option, including, but not restricted to, a direct bank transfer. The

relevant custom payment method will vary from customer to customer and you will be prompted by the Website to contact MIA at the

point of payment to discuss the alternative methods of payment that may be available to you.

(d) Delivery

The risk of loss and title for all merchandise ordered from MIA will pass to you when the merchandise is delivered to the shipping

carrier unless otherwise agreed. You will be noti􀃡ed when the shipping carrier has your goods.

(e) Warranty

Whilst MIA will use reasonable endeavours to ensure that goods ful􀃡l speci􀃡cations as advertised, MIA accepts no liability for items

that are not 􀃡t for purpose, other than for tailored items provided that the speci􀃡c requirement or purpose for which the customer

requires the goods is brought to the attention of MIA in accordance with clause 4 below.

(f) International

Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the

responsibility of the recipient of your order and vary from country to country. Contact your local customs of􀃡ce for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs of􀃡ce to verify whether the country to

which you are shipping permits the shipment of your products. MIA is not responsible for any direct, indirect, punitive, or consequential

damages that arise from improper international shipping practices.

4. Tailored Packages

Customers will communicate effectively to MIA any speci􀃡c requirements or purpose for which they required tailored items in advance

of the commencement of manufacturing of their tailored item, whether within the context of a consultation or through another

medium acceptable to MIA. The responsibility of drawing the attention of MIA to any speci􀃡c requirements will lie with the customer


Consultations with MIA will only be available in London, United Kingdom and Johannesburg, South Africa or such other location as

agreed between the parties (collectively, the Agreed Locations), unless otherwise agreed in writing. Customers unable to attend a

consultation with MIA in an Agreed Location will be responsible for providing MIA with the relevant measurements required for the

purposes of preparing the tailored item. The warranty provided for in clause 3(e) above shall not apply in the event of incorrect

measurements being provided by the customer.

Tailored items will be prepared and delivered within a reasonable time. The cost of any reasonable amendments to tailored items made

prior to acceptance of delivery of the goods by the customer will be borne by MIA.

5. Linking to this Website:

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take

advantage of it. Further, you must not establish a link which suggests any form of association, approval or endorsement on our part

where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We

reserve the right to withdraw linking permission without notice.

6. Prohibitions:

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm,

logic bomb or any other material which is malicious, technologically harmful, in breach of con􀃡dence or in any way offensive or

obscene; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other

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person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to

affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would

constitute a criminal offence under the Computer Misuse Act 1990. MIA will report any such breach to the relevant law enforcement

authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful

material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this

Website or to your downloading of any material posted on it, or on any website linked to it.

7. Intellectual Property, Software and Content:

The intellectual property rights in all software and content made available to you on or through this Website remains the property of

MIA or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by MIA and its

licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish,

manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which

appears on this Website nor may you use any such content in connection with any business or commercial enterprise or in any way

which derogates the goodwill of the brand of MIA.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or

accompanying documentation supplied by MIA or its licensors. No licence or consent is granted to you to use these marks in any way,

and you agree not to use these marks or any marks which are colourably similar without the written permission of MIA.

All content appearing on this Website is the property of:


Copyright © 2016 MIA. All rights reserved. As a user, you are authorised only to view, copy, print, and distribute documents on this

Website as long as:

(1) the document is used for informational purposes only, and

(2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 MIA. All rights reserved.

8. Disclaimer of Liability:

Save for material relating to tailored items, the material displayed on this Websiteis provided without any guarantees, conditions or

warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, MIA and its suppliers,

content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be

implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without

limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, pro􀃡ts, data or

other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and Services, arising out of or

related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon,

irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or

otherwise. This does not affect liability of MIA for death or personal injury arising from its negligence, nor for fraudulent

misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under

applicable law.

9. Disclaimer as to ownership of trade marks, images of personalities and third party copyright:

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of

third party products, services and/or locations featured on this Website are in no way associated, linked or af􀃡liated with MIA and you

should not rely on the existence of such a connection or af􀃡liation. Any trademarks or names featured on this Website are owned by the

respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and

services and is in no way an assertion that such products or services are endorsed by or af􀃡liated with MIA.

10. Indemnity:

You agree to indemnify, defend and hold harmless MIA (in whichever form the business is trading and whether incorporated or

otherwise), its directors (as relevant), of􀃡cers, employees, consultants, agents, and af􀃡liates, from any and all third party claims,

liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of these

Terms of Service.

11. Variation:

MIA shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any

page of this Website.

12. Invalidity:

If any part of these Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the

enforceability of any other part of the Terms of Service will not be affected and all other clauses will remain infull force and effect. So

far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause

shall be interpreted accordingly. Alternatively, you agree that the clause shall be recti􀃡ed and interpreted in such a way that closely

resembles the original meaning of the clause /sub-clause as is permitted by law.

13. Waiver:

The waiver by MIA of a breach of these Terms of Service by a customer will not preclude MIA from relying on its full range of rights and

remedies in respect of future or further breach by that customer or by any other customer of MIA.

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14. Governing Law and Jurisdiction:

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim

associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts .

15. Entire Agreement:

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous

agreements between you and MIA. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by

the owner of the domain name ‘www.miaLDN.com’ as on 1 October 2016 (the Owner) or a principal or agent of MIA with express actual

authority from the Owner.

16. Ethical Sourcing Policy:

As a reputable and trusted business committed to offering its customers high quality products, MIA recognises its obligation to ensure

that suppliers are operating ethically.

We expect our suppliers to consistently provide an environment which protects their employees’ health and safety and basic human


All suppliers are expected to comply with their national employment laws and regulations with particular regard to:

 Minimum age of employment;

 Freely chosen employment;

 Health and safety, Freedom of association and the right to collective bargaining;

 No discrimination;

 No harsh or inhumane treatment;

 Working hours;

 Rates of pay;

 Terms of employment.

MIA will not knowingly source stock from African countries which are in breach of the above principles. We also look to our suppliers to

instil these principles when dealing with their own supplier base.

Because of the sometimes complex nature of our suppliers’ supply chain, it is not always possible to monitor and control the conditions

of each individual involved in the production of our products. However, as MIA continues to grow it recognises the importance of being

proactive and doing everything within its power to support the rights of those involved in the manufacture of its